Returns & Exchanges
At Adapt Naturals, we want you to be completely satisfied with your sustainable fashion choices. If your fit isn't perfect, we offer a 30-day window for returns and exchanges on all unworn items in original packaging.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email to ensure tracked and secure transit.
- 3.Package Your Items
Place the items in their original eco-friendly packaging, ensuring all tags are attached and the garment is in its original condition.
- 4.Drop Off and Refund
Drop the package at any authorized carrier location; your refund or exchange will be processed within 5-7 business days of receipt at our warehouse.